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Video has always been a powerful marketing tool, but more so in this contemporary digital age where netizens worldwide simply

Tech Live Connect on the Importance of Software Support to Global Companies

Live tech support is vital for global companies. According to Tech Live Connect, companies with a presence around the world

Good customer service is based on a basic fundamental principle: Meeting customer needs efficiently and effectively. While that underlying concept

The newest trend in call center technology is the cloud. The global market for private cloud services is increasing rapidly.

For 33% of marketers, targeted content delivery tends to be among their biggest challenge when looking to improve lead nurturing,

Developing successful agile innovation methods can drive companies to great new heights. Wanting to avoid digital disruptions and enable better

Banks and other financial institutions are facing threats on multiple fronts. In addition to the typical challenges in this cutthroat