VoIP, or Voice over Internet Protocol, is a system that allows a business to make and receive phone calls with an internet connection. It does not use conventional wire or cable to communicate. Many companies are bogged down with expensive telephone systems. A smart and simple way to save money is to upgrade to newer VoIP technology. Here is a closer look at how VoIP services lower a business’s costs.
Less Expensive for Long Distance
The most obvious way that a VoIP saves money for a company is through long-distance charges. Since landlines are no longer utilized, there are no long-distance rates to pay. Calls across the country cost nothing. In many instances, a business can get international phone numbers for little or no cost using VoIP. As a result, monthly phone bills will cost much less. As you’ll see below, going through the internet with VoIP technology allows a business to serve clients better, provides a more manageable time hiring employees, and even creates better relationships with vendors.
When a business opts to have a VoIP system hosted by a service provider, this provider is responsible for all support, maintenance, and updates. There is no need to have various communication equipment, wires, or other items around a facility or office. Most traditional systems have expensive hardware that must be purchased upfront. VoIP systems require much less equipment, which saves money.
Decreased Maintenance Fees
When a company does not have much phone-related equipment, the entity does not have to worry about paying to make repairs. If a company has a very antiquated system, parts may be challenging to locate as well. Also, each time a new employee starts at the business, it is common to work with a technician who sets them up. Phone extensions must be added and deleted as well. Also, conventional phone systems must be frequently updated. For all these reasons, a VoIP system is much more affordable.
Small businesses that include under 50 employees will significantly benefit from VoIP services. The system is much more flexible than conventional phone lines. Adding users can be done with one button. There is no need to wait for an IT technician.
Also, a VoIP system allows employees to make and take calls from any place. Thus, a person does not have to be in the office or at his or her desk to communicate. This is a significant advantage for a remote worker or someone who frequently travels. In fact, calls can be made and received from personal mobile devices.
Convenient Customization at No Cost
There are always new features that a business may want to add to a phone system. With VoIP technology, changes can be made quickly without an expert. For example, it is possible to alter hold music, adjust call forwarding, and update the phone tree. When a company is growing or frequently experiments with its phone system, these no-cost customization possibilities help save a tremendous amount of money.
Fewer Number of Lines Needed
In most cases, a VoIP system is priced according to the number of users that will be on the phone at the same time. Other times, a business will pay a flat fee. In other words, not every employee will be on the phone simultaneously, so fewer lines are needed. Another positive for a business is that a customer never receives busy signals.
Standard Helpful Features
With the help of VoIP, a smaller business can have a larger and more professional appearance. Usually, a VoIP comes standard with high-end features that are pretty expensive on a traditional phone system. For instance, a VoIP often includes auto attendant, call forwarding, hold music/messages, voicemail to email, video conferencing, Internet faxing, and other beneficial services at no charge. These features present a professional front and increase employee productivity. An auto attendant is very helpful for a company without a receptionist. Calls are always answered or directed.
Many businesses are switching to VoIP services for different reasons. However, the most frequent one is to save money. Besides all of the other advantages of this communication system, there are many ways that a VoIP technology cuts costs. It is worth the time to learn more ways that this phone service benefits a business.