Picture this: you have an excellent restaurant or hotel, and people are loving it. You’ve got a successful marketing strategy in play, you have a customer relationship management plan in place, and your staff is incredible. Then it’s time for your customers to leave. The line to pay is barely moving, people are getting impatient, and the system you have at your check-out desk is just wholly inefficient. Your staff is standing there with a pen and paper, and they’re manually calculating how much everyone owes.
This is the point you learn that last impressions are just as important as first impressions. You want people to maintain that satisfied feeling they were riding when they walked into your establishment, and remember how smoothly everything went. You want every part of their purchasing journey to be comfortable and straight-forward. Forget slow credit card terminals that take time to contact banks and sloppy calculators if you add a point of sale (POS) system.
Credit card terminals also have questionable security, and very few people trust them anymore. If you want to accept payments from all your customers in a timely manner, you will need a more efficient system than your old one.
If you don’t want to jeopardize the great impression you had been giving your customers before check out, then think about a POS system. If you’re still on the fence about it, we’ve done the research for you and got you the bottom line on what it can do for your business.
Think About Technology
Think past the system. So you’ve got a new and shiny POS system in place, but it won’t accept Apple Pay or Android Pay. Contactless technology is the future of making payments. Typically, a good restaurant POS should be able to accept all sorts of payments.
We don’t want to walk around with bulky wallets and cash anymore, and restaurants, as well as hotels, should stay updated so that we’re not forced to. Furthermore, most POS systems come with a fast and smooth touchscreen, that makes the process much smoother for everyone involved.
It Saves People’s Time And Gives You A Faster Turnover
Credit card terminals work on plugged in landlines, making them extremely slow and buggy. A POS system is typically a whole lot faster than the regular check out system. A lot of customers, especially in big cities, will get over waiting too long or queueing for more than a couple of minutes and will just stop coming to your business.
A POS system keeps them happy, ensures they would return to your business and makes sure you process more payments in less time. It’s one of the best things you can do if you have a hostel, a hotel, a cafe, or a restaurant.
It Integrates Everything
POS Systems not only makes payments faster and more straight-forward, but it also keeps track of inventory. Gone are the days of sending your employees to the storage room, the back fridge, or the bar to manually count your bottles and tell you what you need to restock.
This integration makes everything easier to control and makes all your processes much faster.
It’s More Secure
A POS System makes sure nothing goes missing and keeps your customers’ banking information safe. The systems have many layers of security programmed into them, they’re sure to safeguard your information, just as well as your customers’.
Save The Planet
Most modern POS Systems give you the option whether or not you want to print receipts or email them to the customers. Most customers, aware of the climate crisis, will opt for email receipts.
Convinced? Supe Up Your Business Now!
POS Systems save you money, save the planet, and keep your customers happy. There is very little to say about their downsides, other than the cost of setting them up and maintaining them. Other than that, they will generate more income and keep your customers raving about your business.
