customer retention Archives | The Startup Magazine

Dealing with returns is the bane of the existence of every e-commerce store owner. If returns happen too often, they

Why Startups Need to Focus on Client Retention Right from the Start

When it comes to startups, the focus often gravitates toward acquiring new customers, expanding market reach, and chasing growth metrics.

The one big thing in marketing is that it’s not just about one strict approach; it’s a very colorful method

Being able to access 24/7 delivery is an under-appreciated service. It’s something that has revolutionised the way individuals and businesses

Retaining your existing customers is arguably as important as attracting new ones. However, many businesses unintentionally make mistakes that lead

Attracting talent in the startup world requires a keen sense of judgment, an appreciation of company needs, and an eye

The air quality demands in workplaces and sites have never been higher than today and environmental regulations are pushed to

Enterprise fleet management is a way to increase the efficiency, safety, and profitability of your business. It boils down to

By Jessica Young, Managing Director, JPMorgan Chase For many small business owners, the last few years have been a whirlwind,

Though it appears that customers factor-in points like pricing, quality, quantity, and brand of a product or service while purchasing,