When it comes to the best in simple and effective cloud-based telecommunications, not many technologies can compete with Microsoft Team. Workspaces are changing drastically, with many arguments still being made both for and against remote or hybrid working. In any case, what is abundantly clear is we need to adapt whether we are for or against the new environment.
Furthermore, Microsoft Teams offers the perfect environment to share ideas and collaborate regardless of location. Geographical restrictions are a thing of the past thanks to remote working technologies that remove these barriers. But of course it’s all well and good having Teams – how can choose the best Microsoft Teams devices and get the most out of them for your business?
Prioritise the basics
First and foremost, you should consider your audio technology. Ensure your employees have the best in terms of headphones and speakers. The worst thing you can do is provide a flimsy headset with the most tinny output imaginable. Go for something noise-cancelling too – eliminate those distractions once and for all.
If your headset also has a microphone built in too, make sure the microphone is of as good a quality as the headphones themselves. Think about the visual aspect too, as clients, customers and partners will want to see your face in its full glory. Above all of this, however, should be the Wi-Fi connection.
If you have bad Wi-Fi, then you’re already off to the worst possible start – ‘Sorry, you cut off there, could you repeat that?’ will become commonplace on important calls, to the frustration of all involved. Though even the best Wi-Fi can be unpredictable, it’s best not to leave it to chance and ensure you have something trustworthy and stable for all occasions.
Nowadays, the likes of Gamma are powering Microsoft Teams Telephony, ensuring the very best deployment possible for any business looking to move forward with their cloud communication systems. If you have the best Microsoft Teams devices and basic foundations in place, however, the rest can actually become surprisingly easy.
Build on those foundations
Video technology is just as crucial as audio technology, so camera lighting is another important measure that you can take to ensure maximum visibility and clarity. Usability is also a key factor in building on these basics. Is your system ‘plug and play’ accessible, or is it more complex than it really needs to be?
Going back to the video aspect, is your camera integrated well with the other technology? Much like the office itself, where it’s crucial to have all aspects of the workplace working in harmony with one another, your Microsoft Teams devices are equally a team.
It ultimately comes down to the user experience on both ends of the call. It goes without saying that you cannot control the opposite end of the call, but you can at least control your own end to ensure maximum UX efficiency where possible.
Not only this, but if integrated into your whole system, ensure you can easily roll out system updates remotely if needed. The office is no longer confined simply to one building, and naturally it is of paramount importance that this is recognised and manifest in your long-term strategy, including having the best Microsoft Teams devices.