Artificial intelligence, that being machine operated tasks employing cognitive functions, have become a significant player in the business world. According to Forbes, AI is primarily used to generate insights, provide virtual assistance, automate manual processes and unlock unstructured data. More and more AI platforms can be expected to appear in the workforce, accomplishing these tasks and saving human time.
In fact, according to a report by Raconteur about the use of Artificial Intelligence, in seven years time, worldwide spending on AI will reach $40.6 billion and become a critical part of every business infrastructure. Business Insider similarly predicts an increased use of AI with 85 percent of all customer interactions handled by a machine by 2020.
For a growing business, with a strong online presence and sales requirements, the following three AI platforms can save them time:
Qurious – Sales Calls
Qurious is a sales tool that uses voice-recognition AI to help guide salespeople during live sales calls. This software supports sales representatives with the answers they need in real-time, while they are on the phone and conversing with the client. Qurious can help these reps overcome any client objections and win more deals.
The platform provides real-time analytics into business performance. It can help in understanding why deals get stuck, what a client is really understanding and diagnose performance gaps. This can help a sales representative adapt to customer questions and objections and nudge the rep to stop talking and ask better questions.
At the end of the day Qurious can increase ROI in sales calls. It can be easily integrated into CRM, VoIP, web conferencing or dialer systems to be right there throughout an sales call.
Ranksense – SEO Automation
Ranksense is a Search Engine Optimization automation platform for Ecommerce sites. They are launching a machine-assisted SEO tool to help companies increase search rankings, scale and accelerate technical implementations, create compelling search snippets, conduct SEO experiments and measure SEO ROI.
Effective SEO comes down to Return on Investment – ROI. With the help of Ranksense, a business can gain insights and learn which optimisation strategies are actually working. A machine can analyse what words are matching up with the company’s preferred audience’s searches to see exactly where to place their brand.
SEO technology is essential for large websites managing multiple channels and a large number of pages. For example, on a retail website with thousands of products, it would take someone months to manually update each page. Machine-operated tools can scale personal work across these pages by maintaining control and approval in the human’s hands.
Smartmoderation – Removing Hate Speech
Smartmoderation, an automated AI software, protects users from online harassment, removing offensive comments and profanity of their online platforms to protect their reputation in real time. The software works in real time and can read the meaning, context and tone behind the comments rather than simply rely on keyword blacklists.
This software can be implemented on Facebook, Instagram and YouTube, eliminating all spam, abuse and troll in real time. This creates a secure environment for the business community and protects the business reputation.