Good customer service is based on a basic fundamental principle: Meeting customer needs efficiently and effectively. While that underlying concept
As the owner of a small business, you may not be as aware of the big technology trends that bigger
Only half of all small businesses stay open for their first five years of operation; just over one-third survive for
The digital revolution is altering the way companies get in front of consumers and other companies. Digital marketing is the
If it’s not clear already, going it alone is not a sustainable career strategy for ambitious entrepreneurs. Much as you’d
With the rapid increase in online searches and internet shopping in the last few years, having a strong online presence
Effective marketing may be the key to an outstanding year for your business. If you’re using social media, email, and
Hitches, challenges, failures, disappointment; these are many more are part and parcel of the human experience that extends to business
As time passes, every business owner must face the harsh reality where their practice could become obsolete extremely fast. For
Setting up a business can be really difficult and attracting the customers can be even more. Attracting customers and keeping