With the advancement of technology, there are several changes that have been taken part in each and every sphere especially of the sectors that are related to IT sector. With an increase in the level of competition, it has become difficult to secure a job in this job market. To make a place for oneself, many are focusing on the best education opportunities that set them above the crowd. Apart from the degree courses that people take up, one savior is the ITIL Foundation Training & Certification. There are many institutions that provide the ITIL curriculum, but not all are the same. Here we will give you a basic insight into the ITIL Foundation Training & Certification to help you choose the best path for your career.
Basics of ITIL
ITIL stands for Information Technology Infrastructure Library. It is basically a set of best practices focusing on the alignment of the IT services to the business needs. With ITIL, you get a practical framework which can be used to identify, plan and deliver supporting IT services to the functions that are integral to the business of an organization. ITIL Foundation Training & Certification is a must as it lets you lead the pack in all IT management roles.
It is globally recognized around the world and across industries.
Though globally recognized, ITIL describes the procedures as well as the standards not restricted specifically to any particular organization. In particular, it is used to demonstrate the compliance in addition to measuring the improvement in the delivery of the services related to IT.
Wider scope and network
Not only is it associated with the Information Technology sector, but it also covers the concepts of Service Management. It can be employed in a diverse range of industries that also include healthcare and education. With more and more companies employing this globally recognized framework at their workplace, the demand for the certified professionals is increasing. It offers them better pay scales and regular hikes to enhance retention. In comparison to the non-certified counterparts, the certified professionals likely will earn higher salaries. Also, more and more job roles are available to those who carry the certification.
Beneficial to all big and small organizations
ITIL has gained popularity all around the world owing to the fact that it not only benefits the big businesses but also the startups. It is actually a one-stop solution for all the organizations who aim at holistic growth.
Benefits of ITIL
ITIL makes organizations capable of approaching the service delivery in a more professional way with an intention to ensure customer satisfaction which further enhances ROI of IT. It further improves the visibility of IT costs as well as the assets helping in better utilization of the assets at one end and reduced hidden costs on the other. The result is a substantial increase in the Total Cost of Ownership. ITIL also enhances delivery of the third-party services via features of specifications further enhancing staff retention and more competence and productivity of IT staff. Hiring ITIL certified professional implies requiring to spend nothing on training. Implementation of ITIL has also resulted in the improved morale of service delivery and reception staff.
Professionals who benefit from this certification
As ITIL framework provides a business-view of the functioning of IT department, therefore, the IT personnel are the ones who benefit the most from it. Also the professionals associated with the mid-levels of management to the senior levels of management have a lot to benefit from it. The junior professionals can also benefit from the same. Others who can benefit from the same are the ones involved in the business sector: IT Services Management, IT consultants, Mid-level and Senior-level professionals in the IT sector.
You get a common language to speak
Not only does the certification validate your ability and skills to implement the framework in any organization but it also enables you to speak a language that is common to all IT professional. All across the globe, it creates a common understanding among the IT staff, suppliers, contractors, as well as the users giving vent to the application of the common approach. Apart from this, it is known to provide flexibility and freedom from the strict rules.
ITIL is a tier-level certification that covers different concepts in the service management that cater to benefit a different set of professionals. The ITIL Foundation lays focus on acquainting the potential candidates with the standardized terminologies to gain a basic level of understanding about the implementation of ITIL. ITIL Intermediate focuses on the Service Lifecycle and the Service Capability. ITIL Expert aims at providing the candidates with the advanced level of knowledge that is required necessary to understand the entire ITIL scheme. The ITIL Master helps in making you proficient at planning, managing, and operating IT services.
All in all, this is a basic insight into the ITIL Foundation Training & Certification. Having gone through this, you might now be able to decide whether this course is suitable for you or not. However, the honest and best approach is to get the certification and reap the benefits in the long term. ITIL is known to provide guidance to the service providers by imparting knowledge of the quality IT services as well as on the processes, functions and rest of the capabilities that are required to support them.
It is not just a standard that is essential to be followed but a guide necessary to be read and understood. It allows one to provide valuable services to customers. The stages of the service lifecycle that ITIL focuses on each have their own set of principles and values to impart to the learner. These principles guide you on the processes, organizational roles, technology challenges, critical success factors, as well as all of the risks you’ll likely incur in managing IT services at all levels.
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